Sr. Technical Account Manager - Automation Test Engineer
New
U
UbimindsSoftware Testing AI
Mexico / RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Languages
- Advanced/fluent English
- Experience
- 5+ years
- Required Skills
- PythonJavaJavascriptTypeScriptSeleniumCI/CDRESTful APIsPlaywright
Requirements
- 5+ years of hands-on engineering background.
- Advanced/fluent English language skills.
- Proficiency in Java, JavaScript, TypeScript, or Python.
- Experience with test automation frameworks, APIs, and CI/CD pipelines.
- Solid understanding of the software development lifecycle (SDLC).
- Proven ability to debug, troubleshoot, and solve complex technical problems.
- Comfort working directly with senior engineers and technical leaders.
- Experience in QA Test automation or DevOps (preferred).
- Familiarity with Playwright, Selenium, Cypress, or similar frameworks (preferred).
- Prior experience in a customer-facing technical role (preferred).
Responsibilities
- Own the technical onboarding experience for new customers.
- Lead hands-on enablement sessions to implement across test frameworks and CI/CD pipelines.
- Guide customers through initial use cases that align with their success criteria.
- Drive sustained adoption across teams, projects, and workflows.
- Provide expert guidance on test automation strategy, visual testing, and quality maturity.
- Serve as the primary technical point of contact for assigned accounts.
- Troubleshoot and resolve complex technical challenges in coordination with Support team.
- Partner with Customer Success Managers to support renewals and expansions with strong technical validation.
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