Sales Operations Specialist
New
G
GuidePoint SecurityCybersecurity
Remote workforce primarily (U.S. based only)Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SalesforceMicrosoft OfficeCRM
Requirements
- High School Diploma or GED required
- Associate Degree or equivalent preferred
- Self-motivated with a strong drive for results
- Outstanding attention to detail and commitment to follow-through
- Technical sales/support and outbound calling experience preferred
- Prior experience in Customer Relationship Management (CRM) software required
- Experience with SalesForce.com preferred
- Solid math skills with the ability to calculate margins, discounts, and percentages
- Strong written and verbal communication skills
- Intermediate level experience with Microsoft Office and internet navigation
- Ability to manage multiple tasks with shifting priorities and tight deadlines
- Ability to work a flexible work schedule
Responsibilities
- Use SalesForce.com to generate quotes, track opportunities and process orders
- Respond promptly to internal and external inquiries
- Suggest creative pricing and payment solutions balancing customer need and pricing policies
- Serve as a liaison between customers, vendors, and outside sales executives
- Develop and retain product and industry knowledge, vendor resources, and security service offerings
- Develop and maintain relationships with key vendors and customers
- Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
- Leverage resources and relationships to bring value to customers
- Collaborate with accounting and contracts departments to process and track orders
- Work with the team to analyze information and make decisions that benefit the company
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