New Patient Coordinator
New
H
Hire HangarHealth and Wellness
Venezuela - Caracas, Cuba - Havana, Brazil - Belo Horizonte, Chile - Santiago, Mexico - Monterrey, Columbia - Medellín, Haiti - Port-au-Prince, Dominican Republic - Santo Domingo, Nicaragua - Managua, Brazil - São Paulo, Argentina - Buenos Aires, Panama - Panama City, Brazil - Rio de Janeiro, Mexico - Mexico City, 16:00 to 24:00 GMTContractMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Microsoft Excel
Requirements
- Excellent written communication skills for SMS outreach.
- Clear verbal communication for scheduled calls.
- Demonstrated curiosity and empathy toward client goals.
- Comfortable learning new platforms and tools.
- Prior experience with CRMs, telehealth software, or scheduling tools is a plus.
- Familiarity with basic Excel setups.
- Enthusiasm for medical or wellness services such as telehealth or chiropractic care.
- Reliable availability to respond rapidly to leads throughout the day.
- Meticulous attention to detail for system updates and privacy guidelines.
Responsibilities
- Monitor and respond to incoming SMS inquiries in a timely and professional manner.
- Ask relevant, open-ended questions about health goals and past treatments to understand individual situations.
- Coordinate phone consultations via tools like Calendly.
- Capture important details in CRM and scheduling platforms.
- Demonstrate empathy and curiosity to ensure potential clients feel supported.
- Engage in brief, personalized follow-ups for leads.
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