Regional Account Manager - Public Sector
New
M
Magnet ForensicsDigital Forensics
GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Account ManagementStakeholder managementCRMCustomer Success
Requirements
- Experience managing and growing customer relationships in a software, technology, or services environment
- Proven ability to drive customer retention, expansion, and long-term account growth
- Strong consultative communication skills
- Proven stakeholder management skills
- Ability to understand customer challenges and align solutions to business outcomes
- Willingness to travel approximately 25% of the time
- Previous Law Enforcement or Digital Forensic experience is an asset
Responsibilities
- Develop and execute annual and quarterly account growth and customer success plans
- Build trusted relationships with key stakeholders across law enforcement and government organizations
- Drive customer retention and long-term account development
- Identify opportunities for cross-sell and upsell within existing customer accounts
- Conduct regular business reviews and customer success discussions
- Prepare and deliver customer presentations and solution overviews
- Coordinate and support product evaluations, upgrades, and adoption initiatives
- Manage quotations, renewals, and commercial processes
- Collaborate with internal teams to ensure outstanding customer outcomes
- Serve as a strategic advisor for investigative and operational objectives
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