Product & Technology Operations Manager
New
A
AwinSaaS / Tech
Amsterdam, North Holland, Netherlands; Berlin, Berlin, Germany; London, England, United KingdomContractMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Operations ManagementCross-functional collaborationProcess improvementData analyticsSaaS
Requirements
- 2+ years of experience in operations, program management, or a related role.
- Proven track record of driving improvements in ways of working and communication strategies.
- Familiarity with product development lifecycles, especially in SaaS or tech-driven organisations.
- Experience identifying and implementing process improvements.
- Some exposure to coaching or mentoring others on best practices.
- Demonstrated ability to streamline workflows and implement scalable processes.
- Strong pattern recognition skills to connect dots across teams and processes.
- Outstanding communication skills for diverse audiences.
- Strong facilitation skills to lead discussions and workshops.
- Proficiency in using data and analytics to inform and optimize processes.
Responsibilities
- Evaluate and refine processes across the operating model to improve efficiency, collaboration, and scalability.
- Track key indicators of team effectiveness to identify opportunities for improvement.
- Facilitate workshops, discussions, and collaborative problem-solving sessions.
- Ensure clear and consistent communication of roadmap updates, release plans, and initiatives.
- Act as the central coordination point for internal communication and cross-functional projects.
- Develop working relationships with team members and stakeholders to surface issues early.
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