Amazon Operations Specialist
New
M
MultiplyMiiECommerce
Philippines (Remote), Monday-Friday, 9:30AM-6:30PM EST (open to overlapping hours after training/ onboarding)Full-TimeMiddle
Salary₱75K – ₱80K per month
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Job Details
- Languages
- English
- Experience
- 3–5 years
- Required Skills
- Slack
Requirements
- 3–5 years of experience in Amazon Seller Central backend operations.
- Strong experience resolving listing, catalog, account health, and Seller Support issues.
- Hands-on experience with flat files, listing updates, backend troubleshooting, and case management.
- Ability to work independently, prioritize tasks, and resolve issues with minimal direction.
- Strong written and verbal English communication skills.
- Experience using Amazon Seller Central, Slack, Microsoft Teams, and Gmail.
Responsibilities
- Support day-to-day Seller Central operations, including listing updates, catalog maintenance, account monitoring, and backend troubleshooting.
- Investigate and resolve listing, catalog, variation, suppression, and flat file-related issues.
- Open, manage, and follow up on Seller Support cases to drive timely resolution.
- Prepare, update, and troubleshoot flat files for catalog and listing changes.
- Monitor account health, listing status, backend alerts, and operational issues that may impact marketplace performance.
- Communicate updates, issues, and next steps clearly with internal team members through Slack, Teams, Gmail, and other channels.
- Document recurring workflows and support SOP creation to improve operational consistency.
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