Solutions Consultant - Estimate

New
H
HigharcConstruction Technology
Remote (United States)Full-TimeMiddle
Salary not disclosed
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Job Details

Experience
5+ years
Required Skills
Project ManagementMicrosoft Excel

Requirements

  • 5+ years in estimating or purchasing, ideally in home building
  • Expert-level Excel skills
  • Experience leading training, implementation, or onboarding for a technical or specialized audience
  • Strong project management instincts
  • Confidence presenting to customer leadership
  • Sharp problem-solving instincts
  • Attention to detail
  • Friendly, patient communication style

Responsibilities

  • Lead discovery and onboarding for the Estimate Module, mapping how each customer's estimating and purchasing teams actually work today
  • Train customers directly, including presenting to their leadership, and drive early, durable adoption
  • Own multiple customer relationships at once, running calls and troubleshooting sessions across several accounts in a single day
  • Troubleshoot issues in real time and know when to solve it yourself versus route it to Product or Engineering
  • File clear, well-documented feature requests and bugs based on what you're seeing across customers
  • Run UAT testing on new Estimate functionality before it reaches customers
  • Deliver regular account updates that give internal teams a real read on adoption health
  • Bring structured, strategic feedback back to Product
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