Quality Assurance Specialist
New
J
JobgetherGovernment Technology
Based in the United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum of two years of experience developing and implementing quality assurance programs
- Required Skills
- AgileSharePointMicrosoft OfficeDocumentationQuality AssuranceProcess improvementChange Management
Requirements
- Bachelor’s degree in a technical, engineering, scientific, managerial, business, or related discipline preferred; equivalent experience may be considered.
- Minimum of two years of experience developing and implementing quality assurance programs for projects of similar scope and complexity.
- Experience supporting quality management, process improvement, audits, or organizational transformation initiatives.
- Strong proficiency with Microsoft Office tools, including Word, Excel, PowerPoint, Outlook, and Visio.
- Experience with collaboration platforms such as Teams and SharePoint.
- Strong understanding of organizational change management principles.
- Excellent writing, editing, proofreading, and documentation skills.
- Ability to communicate complex information clearly to audiences with varying levels of technical knowledge.
- Strong attention to detail with a focus on quality, accuracy, and continuous improvement.
- Ability to manage multiple projects, shifting priorities, and competing deadlines effectively.
- Experience using AI tools to improve communication, documentation, and productivity.
- Experience with Agile, Waterfall, DevOps, Iterative, or other software development lifecycle methodologies preferred.
Responsibilities
- Support the implementation of comprehensive quality and process improvement programs across technology operations.
- Develop, review, and enhance organizational processes, procedures, workflows, and documentation standards.
- Collaborate with stakeholders to identify requirements, analyze challenges, and recommend process improvements.
- Conduct quality reviews of documents, deliverables, and project materials to ensure accuracy, consistency, and compliance.
- Support internal quality audit activities to evaluate process effectiveness and identify improvement opportunities.
- Apply quality assurance methodologies, root cause analysis, corrective actions, and preventive action planning.
- Review existing programs and processes to identify opportunities for standardization and operational efficiency.
- Collect, analyze, and summarize information from stakeholders to support business and technical decisions.
- Research solutions and provide recommendations aligned with current and future organizational needs.
- Support knowledge management, change management, configuration management, and process governance activities.
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