Revenue Operations Manager
New
R
RemoFirstGlobal HR / SaaS
Portugal / South Africa / Nigeria / Spain / Poland / Romania / Serbia / Croatia / Ukraine / Bulgaria, Multiple time zonesFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5–10 years
- Required Skills
- Business IntelligenceData AnalysisHubSpot
Requirements
- 5–10 years of experience in Revenue Operations, Sales Operations, Sales Enablement, Sales Compensation, CRM Administration, or a related field.
- Experience managing cross-functional projects involving multiple stakeholders and competing priorities.
- Strong analytical and problem-solving skills with the ability to translate data into operational improvements.
- Experience administering CRM platforms and supporting revenue technology stacks.
- Excellent communication and presentation skills, with the ability to explain complex processes clearly.
- Demonstrated ability to improve processes, automate workflows, and drive operational efficiencies.
- Highly organized with exceptional attention to detail and the ability to manage multiple initiatives simultaneously.
- Comfortable working in a fast-paced, remote-first environment with distributed teams.
- Nice to have: Experience with Employer of Record (EOR), PEO, or contractor management platforms.
- Nice to have: Experience with HubSpot CRM, PandaDoc, Apollo, and business intelligence (BI) tools.
- Nice to have: Experience administering or managing commission software such as Remuner.
- Nice to have: Familiarity with SaaS business models and recurring revenue metrics like MRR and ARR.
Responsibilities
- Partner with Sales, SDR, and Partner teams to optimize CRM workflows, improve sales processes, administer PandaDoc, and support revenue tools.
- Own the administration, maintenance, and continuous improvement of the CRM, ensuring data integrity, process consistency, and user adoption.
- Identify opportunities to automate manual processes and improve operational efficiency across the revenue organization.
- Design and deliver monthly Sales Enablement training sessions in partnership with Sales leadership.
- Own the monthly sales commission calculation process within Remuner, ensuring accuracy and compliance.
- Partner with the Finance team to ensure timely and accurate commission disbursements.
- Own the Monthly Recurring Revenue (MRR) reporting process and prepare management reports for performance visibility.
- Build, maintain, and enhance dashboards and reports that support sales performance, pipeline visibility, forecasting, and executive decision-making.
- Serve as the primary point of contact for Account Executives and revenue team members on CRM, compensation, and operational processes.
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