Senior Engineering Manager, Servicing
New
J
JobgetherFintech
Remote-first flexibility, allowing employees to work from anywhere in the United StatesFull-TimeManager
Salary$195,300–$270,400 USD
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Job Details
- Experience
- 10+ years of engineering experience, including 5+ years of direct people management experience.
- Required Skills
- Project ManagementMachine LearningSoftware Architecture
Requirements
- Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent professional experience.
- 10+ years of engineering experience, including 5+ years of direct people management experience.
- Proven success leading and scaling high-performing engineering teams, including improving delivery processes and growing engineering capabilities.
- Strong experience with software architecture, scalable systems, workflow automation, data integrations, and event-driven architectures.
- Demonstrated ability to partner with Product and Machine Learning teams to deploy models and build production-ready platforms.
- Experience managing complex technical initiatives while balancing speed, quality, reliability, and compliance.
- Strong communication skills with the ability to influence both technical and non-technical stakeholders.
- Excellent analytical, organizational, and strategic thinking abilities with a strong bias toward action.
- Experience developing senior engineers, technical leads, and future engineering managers.
- Preferred experience building products in fintech, credit servicing, customer support, lending, recoveries, or collections environments.
- Experience operating in regulated environments where customer impact, security, and compliance are critical.
- Ability to manage critical production issues and drive effective resolution.
Responsibilities
- Lead, mentor, and develop a high-performing engineering team of 10+ engineers, fostering a culture of collaboration, innovation, and continuous improvement.
- Drive the design, development, and delivery of cross-functional engineering initiatives that support business goals and customer needs.
- Establish technical direction and architectural clarity while ensuring systems are scalable, reliable, and maintainable.
- Partner closely with Product, Risk, Operations, Machine Learning, Analytics, Legal, and Compliance teams to define requirements and deliver effective solutions.
- Oversee the development of customer-facing products and internal systems using strong software engineering practices.
- Guide teams in building workflow automation, data integrations, and event-driven architectures that improve operational efficiency.
- Collaborate with architecture and infrastructure teams to align engineering initiatives with broader technical strategies.
- Manage project priorities, timelines, resources, and delivery processes to ensure successful execution.
- Communicate effectively with technical and business stakeholders regarding progress, risks, opportunities, and strategic decisions.
- Develop frameworks and practices that support continuous delivery, operational excellence, and long-term engineering growth.
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