Call Center Agent
New
2
24 Hours GroupCustomer Service
United States, Pacific Time ZoneFull-TimeEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Lead GenerationCustomer support
Requirements
- Minimum PC hardware: Intel Core i7 8th gen+ or i5 10th gen+, 12GB RAM, 128GB SSD, 2GB graphics.
- Minimum AMD hardware: Ryzen 5/7/9 series 3600+, 12GB RAM, 128GB SSD, 2GB graphics.
- Macintosh hardware: Core i7/i5 or M1/M2, 12GB RAM, 128GB SSD, 2GB graphics.
- Primary internet: Jitter <10ms, Latency <160ms, Upload >25mbps, Download >40mbps.
- Reliable power backup capable of sustaining 8 hours (e.g., generator, solar panels).
- Secondary internet backup: Jitter <10ms, Latency <160ms, Upload/Download minimum 25mbps.
Responsibilities
- Manage a high volume of incoming and outgoing operations calls.
- Identify client needs and provide appropriate solutions.
- Answer inbound calls and convert them into sales leads.
- Process and convert leads into active towing jobs.
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