Call Center Agent
New
2
24 Hours GroupCall Center Operations
United States, Pacific Time ZoneFull-Time
Salary$ 12.00 USD/hr + bonus/incentives
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer support
Requirements
- Minimum Intel processor: Core i7 8th gen+ or Core i5 10th gen+.
- Minimum AMD processor: Ryzen 5, 7, or 9 (3600 series+).
- Minimum Macintosh processor: Core i7, i5, M1, or M2.
- Minimum 12 GB RAM.
- Minimum 128 GB SSD storage.
- Minimum 2 GB dedicated graphics memory.
- Primary internet: Download 40mbps+, Upload 25mbps+, Jitter <10ms, Latency <160ms.
- Secondary (backup) internet: Download/Upload 25mbps+, Jitter <10ms, Latency <160ms.
- Reliable power backup capable of sustaining 8 hours of work (e.g., generator, solar, or inverter; UPS alone is insufficient).
Responsibilities
- Manage high volumes of incoming and outgoing calls in call center operations.
- Identify client needs and provide appropriate solutions.
- Answer inbound calls professionally.
- Convert inbound calls into leads.
- Process and secure towing job requests.
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