Call Center Agent
New
2
24 Hours GroupCustomer Service
United States, Pacific Time ZoneFull-Time
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceLead Generation
Requirements
- Intel Processor: Core i7 8th gen+ or Core i5 10th gen+
- AMD Processor: Ryzen 5, 7, 9 (series 3600+)
- Macintosh Processor: Core i7, i5, M1, or M2
- Memory: Minimum 12 GB RAM
- Storage: 128 GB SSD or higher
- Graphics: 2 GB graphics memory
- Internet Speed: >40 Mbps download, >25 Mbps upload, jitter <10ms, latency <160ms
- Secondary Internet Backup: Minimum 25 Mbps upload/download
- Power Backup: Reliable solution sustaining a full 8-hour shift (Generators, Solar, or Inverters; UPS is insufficient)
Responsibilities
- Manage a high volume of incoming and outgoing calls within operations.
- Identify client needs and provide effective solutions.
- Answer inbound calls, converting them into leads, and subsequently into towing jobs.
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