Provider Manager
I
iSpeedtoLeadLead Marketplace
Ukraine (Remote), 4+ hour overlap with Asia/Dubai required for weekly reviewsFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English C1+
- Experience
- 2+ years
- Required Skills
- Artificial IntelligenceBusiness IntelligenceData AnalysisNegotiation
Requirements
- 2+ years managing vendors, affiliates, partners, or external performance-based relationships.
- Proven track record holding external partners accountable to hard quality and delivery standards.
- Experience sourcing, evaluating, negotiating, and onboarding external partners end-to-end.
- Data-driven mindset with experience making decisions from performance dashboards.
- Highly organized with the ability to manage 50+ active provider relationships.
- English C1+ proficiency for daily communication with US-based providers.
- Proficiency in using AI tools to enhance sourcing, monitoring, and communication output.
- High ownership and strong decision-making skills in fast-moving environments.
Responsibilities
- Own the full provider lifecycle — sourcing, onboarding, performance management, and offboarding — no handoffs.
- Monitor provider performance daily across lead quality, volume, conversion rates, and refund rates, and act before drops hit revenue.
- Identify quality issues and delivery drops early with evidence, and drive them to resolution.
- Push providers to improve output and marketplace fit; kill underperformers publicly instead of carrying them.
- Build and maintain a live pipeline of new providers so supply grows continuously.
- Reduce concentration risk by expanding and diversifying the provider network on a rolling basis.
- Negotiate terms, payouts, and SLAs that align provider incentives with marketplace outcomes.
- Collaborate tightly with client-facing, product, and ops teams to match provider output to real demand.
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