Italian Technical Product Agent | Digital Ads
M
Mercier Consultancy GroupConsumer Electronics, Digital Advertising
Greece. Athens, Attica, Greece. Italy. Sofia, Sofia City Province, Bulgaria. Lazio, Italy. Dublin, County Dublin, IrelandFull-TimeMiddle
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Italian, English
- Required Skills
- Analytical SkillsProblem SolvingCustomer serviceTechnical supportCRM
Requirements
- Native or fluent Italian language skills (spoken and written).
- Confident and professional communication style in both Italian and English.
- Strong analytical and problem-solving abilities.
- Genuine interest in Consumer Electronics, digital technology, and online advertising platforms.
- Ability to manage multiple tasks efficiently and meet performance targets in a fast-paced environment.
- Previous experience in technical support, customer service, or digital advertising is an advantage.
Responsibilities
- Deliver high-quality technical support and product guidance to Italian-speaking clients and digital advertisers operating within the Consumer Electronics sector.
- Assist clients in setting up, optimising, and troubleshooting digital advertising campaigns for Consumer Electronics products across various online platforms.
- Diagnose and resolve technical issues related to product listings, digital ad accounts, and platform integrations.
- Educate Italian-speaking clients on best practices for digital advertising, helping them maximise campaign performance.
- Collaborate closely with internal technical and product teams to escalate complex issues.
- Monitor, track, and document client interactions and technical cases using CRM and support platforms.
View Full Description & ApplyYou'll be redirected to the employer's site
