Hungarian Customer Service Agent
New
A
apply2dayBPO Customer Service
GreeceFull-Time
Salary not disclosed
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Job Details
- Languages
- Hungarian (C2), English (B2–C1)
- Required Skills
- Customer serviceMS OfficeActive listening
Requirements
- Native or near to native Hungarian language (C2).
- Very good command of English language (B2 –C1).
- Good MS Office skills.
- Strong phone contact handling skills and active listening.
- Excellent communication and presentation skills.
- Customer orientation and ability to adapt/respond to different types of characters.
- Ability to multi-task, prioritize, and manage time effectively.
Responsibilities
- Manage incoming calls.
- Identify and access customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Provide accurate, valid, and complete information by using the methods/tools.
- Keep records of customer interaction, process customer accounts and file documents.
- Follow communication procedures, guidelines, and policies.
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