Swedish Customer Service Agent (Chat/email)
New
A
apply2dayCustomer Service
Working remotely from anywhere within Greece!Full-Time
SalaryCompetitive Salary
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Job Details
- Languages
- Swedish (C1 - C2) and English (B2 – C1)
- Required Skills
- MS OfficeCustomer support
Requirements
- Fluency in Swedish (C1 - C2)
- Very good command of English (B2 – C1)
- Good MS Office skills
- Customer orientation
- Ability to adapt/respond to different types of characters
Responsibilities
- Manage incoming chat and emails.
- Identify and assess customers’ needs to achieve satisfaction.
- Build relations of trust through open and interactive communication.
- Follow communication procedures, guidelines, and policies.
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