Director, Product Insights
L
Lumin DigitalFintech SaaS
Remote- United StatesFull-TimeDirector
Salary220,000 - 240,000 USD per year
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Job Details
- Experience
- 8 years of progressive experience in data analytics, data science, or user research, with at least 3 years in a leadership role
- Required Skills
- SQLData scienceData analyticsLooker
Requirements
- Bachelor’s degree in Data Science, Analytics, Business, or related field.
- 8 years of progressive experience in data analytics, data science, or user research.
- At least 3 years in a leadership role managing multidisciplinary insights teams.
- Proven track record of translating research into executive-level strategic recommendations.
- Experience working in SaaS, fintech, or digital platforms.
- Hands-on experience managing vendor relationships, tooling budgets, and analytics platforms.
- Proficiency with analytics tools such as SQL, Looker, Fullstory, or Pendo.
- Expertise in qualitative and quantitative research methodologies.
- Ability to travel less than 25%.
Responsibilities
- Define and deliver the strategic roadmap for the Insights function, aligning priorities with business and product objectives.
- Partner with executive leadership across Product, Marketing, CX, Design, and Engineering to integrate data and research into long-term strategic decisions.
- Lead cross-functional analytics and research programs to identify high-value opportunities and optimize customer experiences.
- Oversee the design and governance of enterprise-wide KPIs, dashboards, and reporting frameworks.
- Synthesize qualitative and quantitative insights into actionable recommendations for senior decision-makers.
- Build and develop a high-performing multidisciplinary team of data scientists, analysts, and researchers.
- Manage operational budgets, vendor relationships, and analytics tools.
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