Accounts Receivable & Collections Specialist
V
Vert EnvironmentalIndustrial hygiene
Argentina, Mon-Fri, 8:30 AM – 5 PM PSTContractMiddle
Salary$10.00 – $10.50 / hour
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Job Details
- Experience
- 2 to 3 years
- Required Skills
- Microsoft Office SuiteData entryGoogle WorkspaceQuickBooks
Requirements
- 2 to 3 years of experience in Accounts Receivable, collections, or a similar role.
- Proficiency in billing and invoicing using QuickBooks.
- Strong understanding of accounts receivable processes, billing, and collections best practices.
- Proven ability to track down outstanding payments, investigate issues, and resolve discrepancies effectively.
- Advanced proficiency in Microsoft Office Suite, Google Workspace, and financial systems.
- Excellent verbal and written communication skills.
- Strong organizational skills with exceptional attention to detail and accuracy.
- Ability to manage multiple priorities and deadlines in a fast-paced environment.
- Experience handling high-volume collections or aging portfolios.
- Experience working with US-based clients, with a strong understanding of US business practices and communication standards.
- Availability to work US Pacific Time (PST) hours.
- High school diploma or equivalent required.
Responsibilities
- Contact customers via phone, email, and written communication to collect overdue payments.
- Follow up consistently on delinquent accounts to reduce aging balances and resolve payment discrepancies.
- Research and resolve payment discrepancies, ensuring accounts are accurate and up to date.
- Apply customer payments and maintain accurate financial records.
- Process credit card payments, issue credits, and make account adjustments as needed.
- Negotiate payment plans when appropriate to support collections efforts.
- Respond to inbound calls, answer questions, and route inquiries as needed.
- Perform data entry and maintain detailed account documentation.
- Collaborate with internal teams such as Sales, Billing, and Customer Service to resolve account issues.
- Support continuous improvement of collections processes and workflows.
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