Quality Control Auditor
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Neighbors BankMortgage Banking
Neighbors Bank is actively hiring candidates who reside in only the following states: AL, AZ, AR, FL, GA (all counties except DeKalb and Fulton), ID, IN, IA, KS, MS, MO, MT, OK, SC, TX, UT, and VA.Full-TimeJunior
Salary60,000 USD per year
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Job Details
- Experience
- 1+ years
- Required Skills
- Compliance
Requirements
- 1+ years of experience performing mortgage origination quality control or mortgage servicing quality control.
- 1+ years of experience independently reviewing mortgage loan files for compliance with investor and agency guidelines, including Conventional, FHA, VA, and/or USDA loan programs.
- Complete understanding of TRID guidelines and other applicable federal mortgage regulations as they relate to mortgage quality control.
- Strong analytical skills with the ability to identify trends, perform root cause analysis, and notice inconsistencies in documentation.
- Highly organized with the ability to manage multiple audits, deadlines, and follow-up activities with minimal oversight.
- Clear communication skills for presenting findings and collaborating with internal teams and external partners.
- Ability to adapt quickly to evolving regulations, investor requirements, and business priorities.
- Willingness to learn and utilize new tools and technology, including AI, to improve work processes.
- Demonstrated ability to work independently while balancing collaborative problem-solving tasks.
Responsibilities
- Conduct quality control audits of mortgage loan originations and servicing activities to ensure compliance with company policies, investor requirements, and regulatory guidelines.
- Review loan files, underwriting decisions, and processes to identify deficiencies, monitor trends, and support corrective actions.
- Partner with third-party vendors and cross-functional teams to gather information, resolve audit findings, and strengthen quality throughout the mortgage loan lifecycle.
- Analyze audit results, assist with root cause analysis, and prepare clear, actionable reports that support continuous process improvement.
- Prepare responses to external audit findings and assist with self-reporting to investors and agencies when required.
- Stay current on federal and state regulations, investor requirements, and agency guidelines that impact mortgage operations.
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