Lead Client Coordinator
New
United StatesFull-TimeLead
Salary60,000 - 70,000 USD per year
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Job Details
- Experience
- Minimum of 5 years of project coordination experience
- Required Skills
- Project ManagementMicrosoft Office SuiteClient relationship managementProcess improvementCustomer supportBudget management
Requirements
- Minimum of 5 years of project coordination experience, or an equivalent combination of education and professional experience.
- Experience managing client-facing projects from planning through completion.
- Strong understanding of project management principles, workflows, timelines, and resource coordination.
- Excellent verbal and written communication skills, including the ability to analyze information and present solutions clearly.
- Strong problem-solving, analytical, prioritization, and organizational skills.
- Proficiency with Microsoft Office Suite, Outlook, internet applications, and business management systems.
- Ability to manage budgets, project documentation, reporting, and operational details.
- Strong interpersonal skills with the ability to influence and collaborate with clients, peers, and senior stakeholders.
- High level of attention to detail with strong follow-through on deadlines and commitments.
- Bachelor’s degree in Business Administration, Marketing, Project Management, or a related field preferred.
- Willingness to travel occasionally locally, nationally, or internationally as required.
Responsibilities
- Serve as the primary day-to-day contact for assigned clients, managing communication, project updates, requests, and issue resolution.
- Coordinate projects from estimation through completion, including project setup, resource allocation, progress tracking, and invoicing.
- Attend client meetings to discuss production processes, timelines, capacity planning, and project requirements.
- Translate client needs into clear technical instructions for internal production teams and ensure alignment throughout execution.
- Partner with client teams and internal stakeholders to resolve project challenges and maintain high-quality deliverables.
- Monitor project details, change orders, and rework documentation to ensure accurate and timely billing.
- Maintain accurate client, project, and financial information within relevant systems and databases.
- Lead or contribute to cross-functional initiatives focused on improving processes, workflows, efficiency, quality, and service delivery.
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