Accounts Coordinator

New
T
TeamifiedAutomotive
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Required Skills
Microsoft ExcelCustomer serviceTime ManagementData entry

Requirements

  • Previous experience in accounts administration, account coordination, or a similar customer service role.
  • Strong attention to detail and high level of accuracy.
  • Good understanding of payment processing and account reconciliation.
  • Excellent verbal and written communication skills.
  • Strong organisational and time management skills.
  • Ability to prioritise tasks and work independently.
  • Proficient in Microsoft Office, particularly Excel.
  • Comfortable learning new software systems.
  • Professional, reliable, and customer-focused.

Responsibilities

  • Process, allocate, and reconcile customer payments accurately.
  • Review customer accounts daily to ensure balances and transactions are correct.
  • Investigate and resolve payment discrepancies and account issues.
  • Monitor and follow up on failed payments each day.
  • Send payment reminders and follow up on overdue accounts professionally.
  • Respond to customer enquiries via phone and email.
  • Maintain accurate customer records and update account information in the system.
  • Liaise with internal teams to resolve account, billing, and payment-related matters.
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