Accounts Coordinator
New
T
TeamifiedAutomotive
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- Microsoft ExcelCustomer serviceTime ManagementData entry
Requirements
- Previous experience in accounts administration, account coordination, or a similar customer service role.
- Strong attention to detail and high level of accuracy.
- Good understanding of payment processing and account reconciliation.
- Excellent verbal and written communication skills.
- Strong organisational and time management skills.
- Ability to prioritise tasks and work independently.
- Proficient in Microsoft Office, particularly Excel.
- Comfortable learning new software systems.
- Professional, reliable, and customer-focused.
Responsibilities
- Process, allocate, and reconcile customer payments accurately.
- Review customer accounts daily to ensure balances and transactions are correct.
- Investigate and resolve payment discrepancies and account issues.
- Monitor and follow up on failed payments each day.
- Send payment reminders and follow up on overdue accounts professionally.
- Respond to customer enquiries via phone and email.
- Maintain accurate customer records and update account information in the system.
- Liaise with internal teams to resolve account, billing, and payment-related matters.
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