Customer Quality Engineer
New
F
FictivManufacturing
Remote - USAFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English fluency required; Chinese language fluency is preferred.
- Experience
- Minimum of 3 years
Requirements
- Bachelor's degree in a technical subject (Masters preferred).
- Fluency in English (Chinese language fluency is a preferred additional skill).
- Minimum of 3 years of Quality Engineering or Program Management experience in mechanical part manufacturing.
- Experience working in a global organization and influencing colleagues across different timezones.
- Fully conversant in GD&T principles.
- Strong understanding of quality principles and manufacturing processes (metrology expertise preferred).
- Strong foundational mindset in risk identification and mitigation.
- Structured problem-solving with a multi-strategy approach.
- Understanding of ISO9001:2015 requirements.
- Ability to evaluate customer requirements and standards and convert them into executables.
- Strong verbal and written communication skills.
- Ability to travel up to 50% annually in the US and globally.
Responsibilities
- Review customers' quality requirements and integrate them into the MISUMI Americas Quality Management System.
- Support APQP and PPAP activities, including implementing measurement plans for mechanical parts.
- Ensure analytical and manufacturing techniques are consistent across manufacturing partners.
- Provide subject matter expertise to program managers to develop structured problem-solving capabilities.
- Act as a bridge between customers and regional Quality Teams.
- Identify improvement opportunities within the QMS and manufacturing partner network.
- Implement performance indicators to monitor customer quality.
- Ensure timely and accurate responses to customer-initiated supplier corrective action requests (SCARs).
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