Oracle Implementation Consultant (OPERA PMS Specialist)
New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 5+ years of hands-on experience in hotel operations
Requirements
- 5+ years of hands-on experience in hotel operations, such as Front Desk Manager, Duty Manager, Night Auditor, or similar leadership roles.
- Experience working in premium 4-star or 5-star hotel environments.
- Expert-level daily user experience with Oracle OPERA V5 Property Management System.
- Strong understanding of OPERA database structures, including guest profiles, reservations, rates, packages, and financial records.
- Ability to analyze and maintain data integrity during system migration activities.
- Strong attention to detail and ability to identify data inconsistencies.
- Excellent English communication skills with the ability to train and support hotel teams during high-pressure transitions.
- Strong interpersonal skills and confidence working directly with clients and operational teams.
- Willingness and availability to travel extensively across India for property deployments.
- Interest in developing technical consulting skills within the hospitality technology sector.
Responsibilities
- Lead data review and preparation activities, including auditing guest profiles, reservations, routing codes, and financial records before migration.
- Perform data cleansing activities to identify and resolve duplicate, outdated, or inaccurate records within existing systems.
- Support secure data extraction, mapping, and migration from legacy property management environments into the new cloud platform.
- Travel to hotel properties across India to manage live deployment activities and go-live support.
- Act as an on-site subject matter expert during system transitions, ensuring smooth adoption by hotel teams.
- Train front desk teams, night auditors, and management staff on new workflows and system capabilities.
- Provide guidance on operational processes, system usage, and best practices during implementation phases.
- Collaborate with project teams and hotel stakeholders to resolve issues and ensure successful deployments.
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