Outbound Survey Representative
New
Residents of the following states: AL, GA, ID, IA, IN, KS, LA, MI, MS,, NV, NC, ND, OH, OK, PA, SC, SD, TX, TN, UT, VA, WV, WI, WY, 10:00am-6:30pm CSTFull-TimeEntry
Salary$14 - $14 an hour
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum 1 year of customer service/call center or office experience required
- Required Skills
- Customer serviceData entry
Requirements
- Minimum 1 year of customer service/call center or office experience required
- Technical savvy able to toggle between multiple browsers & systems using dual monitors
- Strong verbal and written communication skills
- Self-motivated, dependable, and able to work independently
- Must be 18 years of age
- Must pass a background check in compliance with state and federal laws
- Previous remote work experience preferred
- Must have a secure, high-speed internet connection and dedicated workspace
- Childcare for anyone 4 years of age and younger is required
Responsibilities
- Make outbound calls to hospitals and healthcare clinics across the U.S.
- Conduct brief surveys focused on after-hours and emergency response protocols
- Ask approximately 3 standardized questions per call
- Accurately document responses during each call using provided systems
- Maintain a professional and courteous demeanor with healthcare staff
- Follow call scripts and guidelines to ensure consistency and compliance
- Handle a high volume of calls while maintaining quality standards
- Protect confidential information and adhere to company policies
- Communicate any issues or escalations to supervisors as needed
- Meet performance and attendance expectations in a remote work environment
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