Bilingual (Spanish) Phone Outreach Associate
New
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Nadia CareMaternity Healthcare
Remote, United States; Remote positions are open to candidates in the contiguous US only., 8:30am-5:30pm ET, with at least two days a week from 11am-8pm ETTemporaryEntry
Salary22 - 28 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Bilingual Spanish speaking required
- Required Skills
- Customer service
Requirements
- High school diploma or equivalent
- Bilingual Spanish speaking required
- Call center, sales, or community outreach experience
- Outgoing personality who is excited to bring services to those who need them
- Good listening skills and attention to detail
- Comfortable with technology and digital platforms
- Ability to thrive in a fast-paced, high-growth startup environment
- Demonstrated experience in taking direction, learning quickly, and working independently
Responsibilities
- Make calls to potential members, identify their needs, and provide information about services offered
- Answer questions about Nadia Care and the membership journey
- Check if potential members are eligible to enroll with Nadia Care
- Register members with the program and schedule their first appointment
- Maintain databases by keeping member information up to date
- Collaborate with the Growth Team on feedback received from potential members
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