Healthcare Virtual Assistant
New
Philippines, 9 AM - 1 PM CSTPart-TimeMiddle
Salary26,000 PHP per month
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft ExcelCRM
Requirements
- Employee Navigator expertise with hands-on setup and configuration experience
- 2+ years of experience in benefits administration or as an insurance customer service representative
- HIPAA compliant
- Group health insurance and PEO knowledge
- Proficiency in Microsoft Excel
- Strong follow-up skills
- Availability to work 9 AM - 1 PM CST
- USB headset with noise cancellation
- Working webcam
- Main computer with at least 1.8 GHz processor and 4GB RAM, plus a backup computer
- Main internet speed of at least 25 Mbps and backup internet of at least 10 Mbps
Responsibilities
- Setup, configure, and maintain client groups, plans, rates, and EDI feeds in Employee Navigator
- Handle client servicing for new hires, terminations, QLEs, and coverage questions
- Collect data, manage submissions, and perform follow-ups for carrier/PEO submissions
- Coordinate renewals, enrollment windows, and reconciliation for open enrollment
- Provide support to producers through proposal preparation, quote organization, and CRM maintenance
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