Program Manager (Hyperscale Accounts, Global Cloud and Data Centers)
New
Based in the United StatesFull-TimeManager
Salary78,383 - 121,540 USD per year
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Job Details
- Experience
- 10+ years of experience supporting data center projects, infrastructure programs, or related technology environments; 5+ years of experience managing data center hyperscale projects.
- Required Skills
- Project ManagementMicrosoft Office
Requirements
- Bachelor’s degree or equivalent professional experience.
- Minimum of 5 years of experience managing data center hyperscale projects, including electronic security systems.
- 10+ years of experience supporting data center projects, infrastructure programs, or related technology environments.
- Strong program and project management skills.
- Broad knowledge of data center technologies and electronic security solutions, including platforms such as C-Cure, Lenel, AMAG, and Genetec.
- Proficiency with Microsoft Office tools (Word, Excel, PowerPoint, Visio, and Project).
- Excellent written and verbal communication skills.
- Experience leading, mentoring, and developing teams.
- Ability to work effectively across diverse cultures and business environments.
- Valid driver’s license with a clean driving record.
- Ability to travel approximately 25–50% as required.
Responsibilities
- Manage and oversee the full lifecycle of hyperscale cloud and data center programs, from design and implementation through commissioning and completion.
- Develop, implement, and maintain account programs, standards, processes, and reporting structures to support successful project execution.
- Act as the primary point of contact for assigned strategic accounts, managing communications, resolving operational challenges, and ensuring customer satisfaction.
- Coordinate with regional teams, project managers, technical specialists, and internal stakeholders to ensure projects meet customer expectations and business objectives.
- Establish consistent documentation, communication processes, and best practices across multiple locations and teams.
- Support strategic account growth by identifying opportunities, introducing solutions, and collaborating with internal experts to deliver additional value.
- Monitor project performance, timelines, scope, and deliverables while recommending improvements to optimize results.
- Provide leadership, mentorship, and guidance to teams while promoting collaboration, accountability, and a customer-focused culture.
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