Senior Customer Success Engineer
New
United StatesFull-TimeSenior
Salary$120,000 - 150,000 base | bonus eligible
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Job Details
- Experience
- 5+ years
- Required Skills
- HTMLCSSJavascriptGoogle Analytics
Requirements
- 5+ years of experience developing, implementing, or managing digital solutions.
- Proficiency in JavaScript development.
- Development experience with HTML and CSS.
- Hands-on experience with digital analytics solutions such as Adobe Analytics, Adobe Target, Google Analytics, Optimizely, or Tealeaf.
- Expert knowledge of browser developer tools to test scripts and diagnose issues.
- Familiarity with the page load lifecycle and techniques for performance optimization.
- Strong project and time management skills to handle multiple clients.
- Excellent verbal, written, and presentation skills.
- Ability to connect with diverse audiences including senior leaders, middle managers, and individual contributors.
- Ability to travel up to 10% of the time.
- Experience in Professional Services, Customer Success, Sales Engineering, or Solutions Consulting is preferred.
- Experience with React, Angular, Vue, or native mobile is a plus.
Responsibilities
- Equip stakeholders with the capabilities to effectively execute their digital strategy.
- Understand client objectives, define implementation plans, and configure the Quantum Metric platform.
- Develop custom JavaScript functions to capture data analytics.
- Configure alerts, dashboards, and reports for real-time visibility into digital platform performance.
- Adapt quickly to changing priorities and operate in an ever-changing work environment.
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