Logistics Coordinator (Contingent)
New
Remote from anywhere within the U.S., 8 AM - 5 PM PST (including weekends and PH)ContractEntry
Salary22 USD per hour
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Job Details
- Experience
- 2+ years of General Logistics management & Customer Service preferred
- Required Skills
- Customer serviceMicrosoft OfficeData entry
Requirements
- High school diploma or GED
- Proficiency in Microsoft Office, including Outlook
- 2+ years of experience in General Logistics management and Customer Service preferred
- Ability to work shifts including weekends and holidays
- Strong verbal and written communication skills
- Proven record of initiative and meeting client requirements
- Results-driven with high attention to detail
- Ability to evaluate and troubleshoot logistical issues
Responsibilities
- Monitor live shipments for exceptions via the web portal and email
- Escalate shipment exceptions internally to Logistics Managers
- Communicate with clients and carriers regarding shipment status via phone and email
- Manage inbound calls and redirect to appropriate personnel
- Assist with client onboarding, order entry, and order approvals
- Perform administrative data entry and assist with special projects
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