Billing Data Analyst

New

BrazilContractMiddle

Salary not disclosed

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Job Details

Bachelor’s degree in Data Science, Statistics, Computer Science, Economics, or a related field.
Previous experience as a Data Analyst, preferably within fintech, subscription businesses, billing, or customer support environments.
Strong SQL skills and experience working with data analysis workflows.
Experience using BI tools such as Tableau, Looker, or similar platforms.
Knowledge of Python or R for data analysis and automation.
Solid understanding of statistical analysis, forecasting, and scenario modeling.
Experience designing, running, and interpreting A/B tests and experiments.
Strong problem-solving abilities with excellent attention to detail.
Ability to communicate analytical findings clearly to technical and business audiences.
Curious, proactive mindset with strong ownership of data quality and analytical outcomes.

Monitor, analyze, and report on key billing, support, and operational performance indicators.
Identify emerging trends and provide insights that improve billing processes and business outcomes.
Build and maintain reliable data pipelines to ensure accurate and timely data availability.
Apply statistical analysis, forecasting methods, and scenario modeling to evaluate potential business impacts.
Design and analyze A/B tests and experiments to assess billing and customer support strategies.
Collaborate with teams across billing, finance, support, product, and marketing to align initiatives with risk mitigation goals.
Evaluate the impact of product and marketing changes on billing performance, customer behavior, and operational metrics.
Provide actionable recommendations to reduce disputes, churn, inefficiencies, and financial risks.
Document analytical workflows, methodologies, and data logic to maintain consistency and transparency.

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