GTM Operations Manager

New

Based in the United StatesFull-TimeManager

Salary not disclosed

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Job Details

5+ years of experience in GTM Operations, Revenue Operations, Sales Operations, Marketing Operations, or Business Systems.
Hands-on experience managing CRM platforms such as Salesforce and/or HubSpot.
Experience designing, documenting, auditing, and improving GTM processes and system architectures.
Strong understanding of marketing automation, sales engagement, enrichment, and customer success tools.
Ability to troubleshoot complex data issues, validate integrations, and maintain data quality.
Experience with integration platforms such as Zapier, Make, Workato, or native connectors.
Strong analytical skills to define metrics and build reporting frameworks.
Excellent communication skills for translating technical concepts for business stakeholders.
Strong organizational skills to manage multiple projects and priorities.
Proactive ownership mindset with a focus on continuous improvement and documentation.

Build and maintain a comprehensive view of the GTM technology ecosystem, documenting system architecture, integrations, and workflows.
Map the end-to-end prospect and customer journey across systems to identify data gaps and process bottlenecks.
Audit and optimize GTM workflows to replace manual, redundant tasks with automated, scalable processes.
Manage integrations across CRM, marketing automation, sales engagement, and customer success platforms.
Establish data quality standards and monitor system performance to resolve integration issues.
Develop reporting infrastructure and KPI frameworks to provide visibility into funnel performance and pipeline health.
Own the GTM technology roadmap, evaluating new tools and managing vendor relationships.
Partner with cross-functional leadership to translate business needs into scalable operational solutions.

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