Partner Experience & Chat Specialist
New
A
ABC Legal ServicesLegal Services
Oregon (Remote), PSTFull-Time
Salary15 - 18 USD per hour
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Job Details
- Required Skills
- Microsoft ExcelCustomer service
Requirements
- High school diploma or GED required
- Customer service or IT experience strongly preferred
- Familiarity with legal process preferred
- Proficiency with Microsoft Office (Word, Excel)
- Excellent written and verbal communication skills
- Ability to work weekends as scheduled
Responsibilities
- Answer inquiries and resolve issues from process servers
- Oversee distribution and dispatch of cases to process servers
- Work in Skye (in-house application) to ensure orders are being dispatched and fulfilled
- Monitor process server status to ensure they are in good standing and able to accept and complete work
- Obtain status of orders via phone calls, fax, court docket that have been dispatched with Sheriff
- Collaborate with team members to find broken processes or inefficiencies in daily tasks
- Resolve issues on task board in Skye
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