Senior Account Manager
New
United States - RemoteFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SalesforceAccount ManagementSaaS
Requirements
- 5+ years of professional sales and field account management experience in government and/or technology
- Proven track record of meeting sales, renewal, and retention goals
- Experience working in an account management/client success capacity with a SaaS product
- Ability to successfully lead in-person meetings/demos with C-Suite level executives
- Strong written and verbal communication abilities
- Exceptional time and organizational skills
- Bachelor’s Degree or equivalent experience
- Proficiency with Salesforce strongly preferred
Responsibilities
- Manage high value, strategic client relationships focused on growing existing business and ensuring high retention rates
- Achieve new business growth targets through up-sell /cross-sell opportunities with existing clients
- Lead and manage the renewal process and deliver results against monthly, quarterly and yearly forecast objectives
- Meet onsite with existing accounts and conduct needs and business impact analysis of current product portfolio
- Manage and lead pricing negotiations for renewals and up-sells
- Identify risk and work with internal and external stakeholders to prevent both client and revenue churn
- Facilitate the transition of a client’s existing workflow into the FiscalNote platform
- Actively collaborate with Product and Marketing teams
- Travel to on-site client locations outside the DC area on occasion (~20%)
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