Dutch Speaking iRobot Support Specialist
New
BulgariaFull-Time
SalaryCompetitive Monthly Salary
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Job Details
- Languages
- Native or fluent Dutch language proficiency
- Required Skills
- TroubleshootingTechnical supportCustomer support
Requirements
- Native or fluent Dutch language proficiency (both spoken and written)
- Previous experience in customer support, technical helpdesk, or a similar client-facing role within a consumer electronics or technology environment
- A genuine passion for consumer electronics, smart home technology, or related fields
- Strong problem-solving skills
- Patient and empathetic communication style
- Ability to explain technical concepts clearly to non-technical users
Responsibilities
- Provide high-quality technical support and product guidance to Dutch-speaking customers via phone, email, and live chat channels.
- Diagnose and troubleshoot hardware and software issues related to iRobot consumer electronics products.
- Guide customers through product setup, app connectivity, Wi-Fi configuration, and firmware updates for iRobot devices.
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