Client Manager - Site Design

New
Candidates can work hybrid schedules, work remotely, or work out of any Olsson office location in these regions/areas.Full-TimeManager
Salary not disclosed
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Job Details

Experience
A minimum of eight years of client experience with increasing responsibility.
Required Skills
Business DevelopmentAccount Management

Requirements

  • Bachelor's degree in engineering or a related area preferred.
  • Minimum of eight years of client experience with increasing responsibility.
  • Strong communication skills and ability to present growth strategies.
  • Proven ability to work collaboratively within a team environment.
  • Experience managing client expectations and negotiating project outcomes.
  • Ability to travel for in-office activities, client meetings, and site visits as needed.

Responsibilities

  • Manage a key client account by serving as the main point of contact and collaborating with project managers to lead project execution plans.
  • Develop a deep understanding of the client's business and industry to identify growth opportunities and cross-sell services.
  • Create and implement client-specific communication plans to provide regular project status updates and reports.
  • Execute growth plans for targeted clients to secure repeat business and expand service delivery.
  • Manage client expectations and negotiate outcomes while serving as the primary point of resolution for concerns or conflicts.
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