Clinical Appeals Nurse

United StatesFull-TimeMiddle
Salary77,905 - 116,858 USD per year
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Job Details

Experience
Minimum (2) years' clinical nursing experience; Minimum 1 year utilization management or appeals / denials experience
Required Skills
Microsoft ExcelEHR

Requirements

  • Current, active, and unrestricted California LVN or RN license.
  • Minimum of 2 years of clinical nursing experience (med/surg, case management, or acute care).
  • Minimum of 1 year of utilization management or appeals/denials experience in a managed care or health plan environment.
  • Knowledge of ICD-10 and CPT coding.
  • Knowledge of CMS (Chapter 13) guidelines and regulations.
  • Proficiency in clinical case management systems or EHR platforms.
  • Proficiency in Microsoft Word, Excel, and Outlook.
  • Advanced problem-solving and reasoning skills to collect data, draw valid conclusions, and implement resolutions.
  • Effective written and oral communication skills.
  • Ability to perform mathematical calculations and simple statistics.
  • Completion of an accredited LVN or RN nursing program.

Responsibilities

  • Review and prepare appeal requests for medical necessity and refer cases requiring MD approval to a Medical Director.
  • Independently apply evidence-based clinical criteria such as Milliman, InterQual, and CMS NCD/LCD to conduct objective medical necessity reviews.
  • Maintain established turn-around time (TAT) goals for appeal processing and manage expedited requests to ensure compliance.
  • Coordinate peer-to-peer conversations to maintain professional rapport with providers, physicians, staff, and patients.
  • Verify eligibility, benefit coverage, and the accuracy of ICD-10 and CPT coding when evaluating appeals.
  • Contact requesting providers to obtain necessary medical records, orders, and documentation.
  • Review appeal denials for appropriate guidelines and language and prepare formal denial letters.
  • Maintain complete, auditable call and case notes in the system and participate in regulatory audits when required.
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77,905 - 116,858 USD per year
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