Business Operations Assistant
New
Algeria, Angola, Benin, Botswana, British Indian Ocean Territory, Burkina Faso, Burundi, Cabo Verde, Cameroon, Central African Republic, Chad, Comoros, Congo, Congo, The Democratic Republic of the, Côte d'Ivoire, Djibouti, Egypt, Equatorial Guinea, Eritrea, Eswatini, Ethiopia, French Southern Territories, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, Kenya, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Rwanda, Réunion, Saint Helena, Ascension and Tristan da Cunha, Sao Tome and Principe, Senegal, Seychelles, Sierra Leone, Somalia, South Africa, South Sudan, Sudan, Tanzania, Togo, Tunisia, Uganda, Western Sahara, Zambia, Zimbabwe, Aligned to cover 09:00–17:30 EST business day (UK: 14:00–22:30 GMT/BST; South Africa: 16:00–00:30 SAST)Full-TimeMiddle
Salary not disclosed
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Job Details
- Required Skills
- SQLMicrosoft Power BITableauBusiness OperationsMicrosoft ExcelData visualizationCRMGoogle Sheets
Requirements
- Proven experience in administration, business operations, data entry, content management, or operational support.
- Expert spreadsheet skills including functions, data validation, and pivot tables.
- Expert proficiency in at least one major data visualization tool (Tableau, Power BI, or Looker Studio).
- Ability to showcase high-quality dashboards or reports during the interview.
- Excellent written and verbal communication skills.
- Confidence working with multiple systems and platforms in a tech-enabled environment.
- Growth mindset and a strong sense of accountability.
- Strong organizational capability to manage multiple workstreams under tight deadlines.
- Availability to work afternoon/evening shifts aligned with EST time zone.
- Understanding of relational databases and SQL (desirable).
- Experience with CMS or CRM platforms (desirable).
Responsibilities
- Collaborate on the end-to-end delivery of business assignments within a small team.
- Prioritize and organize workload across multiple tasks and workstreams.
- Track progress against SLAs and KPIs using digital tools.
- Manage the lifecycle of complex, unstructured research datasets ensuring data integrity.
- Design, build, and maintain interactive dashboards, reports, and internal knowledge bases.
- Translate raw data into clear, visually compelling, and actionable insights.
- Provide regular updates to stakeholders on project progress and findings.
- Develop and document standardized processes and best practices for data lifecycles.
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