Manager, Pharmacy Data Entry Operations
New
Based in the United StatesFull-TimeManager
Salary$75,000 to $85,000
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Job Details
- Experience
- 5+ years of experience in pharmacy operations, 3+ years of leadership experience
- Required Skills
- Data AnalysisMicrosoft Office SuiteData entryTeam management
Requirements
- Bachelor’s degree or equivalent combination of education and relevant experience.
- 5+ years of experience in pharmacy operations, preferably in PBM, specialty, or mail-order pharmacy environments.
- 3+ years of leadership experience in a regulated, high-volume healthcare or pharmacy setting.
- Strong understanding of pharmacy terminology, prescription workflows, and healthcare regulations.
- Knowledge of HIPAA compliance, insurance procedures, and claims adjudication processes.
- Experience managing teams in complex, distributed operational environments.
- Strong analytical skills with the ability to interpret performance data and drive improvements.
- Excellent communication, interpersonal, and team-building abilities.
- Proficiency in Microsoft Office Suite and pharmacy or workflow management systems.
- Ability to manage multiple priorities in a fast-paced, regulated environment.
Responsibilities
- Oversee daily operations of pharmacy data entry teams to ensure accuracy, service levels, and turnaround times.
- Develop and standardize workflows, processes, and performance expectations across multiple teams.
- Lead initiatives to streamline operations, reduce inefficiencies, and improve scalability.
- Manage and develop supervisors and team leads through coaching, training, and performance management.
- Drive onboarding, competency development, and continuous training programs for data entry staff.
- Monitor KPIs and operational metrics to identify performance gaps and implement improvements.
- Ensure compliance with HIPAA, pharmacy regulations, and internal SOPs through audits and quality oversight.
- Serve as a liaison between teams and stakeholders to ensure alignment on priorities.
- Support cross-functional initiatives such as system integrations and pharmacy program launches.
- Translate strategic goals into actionable plans for team execution.
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