Technical Program Manager
New
CanadaFull-TimeMiddle
Salary175,000 to 200,000 USD annually, plus equity opportunities
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementSQLJavascriptSoftware EngineeringSaaS
Requirements
- Bachelor’s degree in Computer Science, Engineering, or equivalent practical experience
- 6+ years of experience in software engineering, systems engineering, or technical program/project management roles
- Proven experience delivering SaaS implementations in B2B enterprise environments
- Strong ability to define scope, gather requirements, and translate business needs into technical execution plans
- Excellent project management and organizational skills across complex, multi-stakeholder environments
- Experience working autonomously across cross-functional teams with strong communication and leadership skills
- Analytical problem-solving ability with complex systems and technical workflows
- Hands-on technical knowledge of JavaScript and SQL
Responsibilities
- Lead end-to-end program execution for SaaS implementations, ensuring on-time delivery, high quality, and strong customer outcomes across multiple concurrent initiatives
- Build and maintain detailed program plans, proactively tracking milestones, risks, dependencies, and stakeholder communications
- Define and monitor key performance indicators and success metrics to ensure program health and delivery effectiveness
- Coordinate cross-functional collaboration across engineering, product, QA, and customer success teams throughout the implementation lifecycle
- Drive process optimization and automation initiatives to reduce manual effort and improve delivery efficiency
- Gather feedback from customers and internal stakeholders to identify product improvements and communicate them to engineering leadership
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