AI Engineer
New
H
HousefulB2B SaaS
United KingdomContractMiddle
Salary not disclosed
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Job Details
- Required Skills
- PythonSQLPrompt Engineering
Requirements
- Proven delivery of LLM-based automation in production environments.
- Strong experience with automation platforms (n8n, Make or Zapier).
- Proficiency in Python and SQL.
- Strong API and webhook integration capability.
- Experience working with OpenAI/Anthropic APIs and prompt engineering.
- Experience building RAG pipelines and working with vector databases.
- Experience automating CRM (Salesforce) and support (Zendesk) environments preferred.
- Experience operating in B2B SaaS or similar fast-moving environments.
- Track record of delivering as a contractor: scoping, building and handing over cleanly.
- Comfortable working with non-technical stakeholders to refine requirements.
Responsibilities
- Build and maintain automation pipelines using n8n, Zapier/Make and direct LLM API integrations (OpenAI/Anthropic).
- Develop API and webhook integrations across Salesforce, Zendesk, HubSpot, Zuora and Thrive LMS.
- Implement workflows such as ticket summarisation, tagging, routing and AI triage.
- Design and implement RAG pipelines and vector database integrations over internal knowledge.
- Develop, test and version prompts; evaluate and improve output quality.
- Apply sound engineering standards: error handling, logging and monitoring of automations in production.
- Ensure GDPR-compliant, secure handling of customer and company data.
- Document solutions clearly and hand over to internal teams for ongoing operation.
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