- Proactively outbound call new & existing clients to grow revenue share through Housefuls range of additional products & services
- Manage the qualification and sale of inbound enquiries
- Deliver revenue growth across Housefuls portfolio of products (property marketing, CRM software, website products and marketing reach products) as appropriate
- Proactive outbound calling as well as dealing with incoming calls and queries - and ensuring the highest conversion of inbound leads where applicable
- Ensure the territory client engagement coverage model is in place to engage with all customer and prospect accounts on a scheduled basis for all allocated accounts
- Demonstrate quality customer engagement as well as maintain a high degree of business acumen and product awareness
- Ensure that you maintain client records in Salesforce with accurate, high- quality information
- Continually develop your product knowledge to ensure you are comfortable discussing Housefuls entire product suite.
- Maintain effective communication links with all other teams & departments across the business and communicate effectively with internal & external customers
- To handle customer complaints or enquiries when appropriate and own the enquiry to completion
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