Customer Support Consultant
New
S
SupportYourAppCustomer Support
Tampere, Pirkanmaa, Finland. Chiang Mai, Thailand. Turku, Southwest Finland, Finland. Malmö, Skåne County, Sweden. Alicante, Valencian Community, Spain. Edinburgh, Scotland, United KingdomContractEntry
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Native Finnish and good English communication skills (at B2 level or higher)
- Experience
- 6+ months of experience in customer support role
- Required Skills
- Analytical SkillsTechnical supportCRMCustomer support
Requirements
- Native Finnish language proficiency
- Good English communication skills (B2 level or higher)
- 6+ months of experience in customer support
- Proficiency in CRM systems
- Strong analytical thinking and research skills
- Positive, proactive and responsible attitude
- Personal computer with at least 8Gb of RAM
- Stable internet connection (minimum 50 Mbps download and 40 Mbps upload)
- Experience in technical support (nice to have)
Responsibilities
- Deliver outstanding customer support via calls, chats and emails
- Build strong and lasting customer relationships
- Keep up with evolving tools and technology
- Handle sensitive customer data with care and security
- Apply the latest and greatest customer happiness practices
- Maintain deep understanding of client solutions and meet KPI
- Communicate with developers and cross-functional specialists
View Full Description & ApplyYou'll be redirected to the employer's site
