Customer Solution Architect Team Lead
New
We hire globally. We believe you can do your best work from anywhere.Full-TimeLead
Salary not disclosed
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Job Details
- Experience
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering. 2+ years of people management or team leadership experience.
- Required Skills
- Node.jsPostgreSQLReactHubSpotBigQuery
Requirements
- 6+ years of experience in Solutions Architecture, Technical Account Management, or Database Engineering.
- 2+ years of people management or team leadership experience.
- Strong background in relational databases, specifically PostgreSQL.
- Deep understanding of schema design, indexing, and query performance.
- Hands-on experience building modern web applications with React, Svelte, Vue, or Node.js.
- Ability to translate complex technical topics into actionable outcomes for customers.
- Experience with stakeholder alignment, conflict resolution, and collaborative problem-solving.
- Familiarity with tools such as HubSpot, BigQuery, and BI dashboards.
Responsibilities
- Hire, coach, and grow a team of CSAs to serve as trusted technical advisors.
- Collaborate with Sales, Product, and Engineering to scale the CSA motion across the customer journey.
- Develop onboarding, training, and development plans for CSA technical growth.
- Ensure consistent delivery of successful outcomes for Team and Enterprise accounts.
- Lead technical discovery and guide platform demonstrations for high-value customers.
- Define and execute proof-of-value scopes to ensure high conversion rates.
- Provide technical coaching on architecture reviews, schema design, and performance tuning.
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