Solutions Architect I
New
Remote in these states: AL, AZ, CA, CO, FL, GA, KS, KY, IA, ID, IL, IN, LA, MA, ME, MI, MN, MO, NC, NH, NJ, NV, NY, OH, OK, OR, PA, RI, SC, TN, TX, UT, VA, VT, WA, WIFull-TimeEntry
Salary$95,000 - $110,000
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Job Details
- Experience
- 3+ years
- Required Skills
- Project ManagementRESTful APIs
Requirements
- 3+ years of experience in roles that demand both customer interaction and technical prowess (e.g., Solutions, Sales Engineering, technical account management).
- 3+ years of experience with integration development, APIs, or IPaaS systems.
- Established track record of driving cross-functional organizational alignment across groups such as Engineering, Sales, Marketing, Operations, and Support.
- Outstanding analytical and decision-making skills to provide structure to complex and ambiguous situations.
- Excellent written and verbal communication skills.
- Ability to clearly and concisely convey information and ideas to all levels of the organization.
- Experience in ecommerce and shipping/logistics is a plus.
Responsibilities
- Support the sales team for custom integration build outs for large merchants.
- Research upstream APIs and systems, and build ERDs (entity relationship diagrams), including field mapping.
- Build RFPs (request for proposal) for custom work needed for customers to send to SI partners.
- Work hand-in-hand with the partnerships team across new general-purpose integrations, collect feedback, and translate it back to developers.
- Interface directly with customers to collect user requirements and system documentation.
- Project manage integrations alongside SI partners while keeping internal stakeholders informed.
- Leverage internal and partner resources to deliver projects on time and on budget.
- Ensure quality recommendations on architecture by building intimacy with upstream systems and ShipBob’s API.
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