Virtual Assistant - Technical Operations
New
W
We Clone YouVirtual Assistance
Philippines. Mexico. Jamaica. Honduras. BrazilPart-TimeMiddle
Salary6$ - 10$ per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Data AnalysisShopifyMicrosoft ExcelGoogle Sheets
Requirements
- Previous experience in a technical support, technical virtual assistant, operations support, or similar role
- Experience working with Acumatica ERP (or another ERP platform) and Shopify
- Strong Excel or Google Sheets skills, including Pivot Tables, formulas, and data analysis
- Strong technical aptitude and the ability to learn new systems quickly
- Excellent problem-solving and troubleshooting skills
- Experience coordinating with software vendors or third-party support teams
- Strong organizational skills with exceptional attention to detail
- Ability to create and maintain clear documentation and SOPs
- Strong written and verbal English communication skills
- Ability to work independently and proactively manage priorities after onboarding
- Availability to occasionally support system updates outside regular business hours
Responsibilities
- Provide direct administrative and technical support to the CIO
- Manage product imports, updates, and data maintenance within Acumatica ERP
- Support Shopify store management, including product updates and basic website maintenance
- Monitor software updates, integrations, and overall system performance
- Troubleshoot basic technical issues and coordinate with software vendors when needed
- Maintain technical documentation, SOPs, and internal process documentation
- Organize data, create reports, and analyze information using Excel or Google Sheets
- Manage calendars, administrative tasks, and project coordination
- Support ongoing automation and system improvement initiatives
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