Ecommerce Operations Assistant
New
A
AUGOE-commerce
Philippines. Mexico. Colombia. Argentina, Reliable time zone overlap with US Eastern (3–4 hrs/day minimum)Full-TimeEntry
Salary not disclosed
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Job Details
- Languages
- Near-native written English
- Experience
- 1+ year
- Required Skills
- Adobe PhotoshopShopifyCustomer serviceGoogle WorkspaceCanva
Requirements
- 1+ year direct hands-on Amazon Seller Central experience (non-negotiable).
- Near-native written English proficiency (9+/10 self-rating).
- Proficiency in Google Workspace (Sheets, Docs, Drive).
- Basic proficiency in Canva or Photoshop for image editing.
- Experience managing or monitoring e-commerce listings.
- Prior customer service background with excellent written communication skills.
- Ability to manage tasks from multiple stakeholders with strong prioritization judgment.
- Reliable daily overlap with US Eastern time zone (minimum 3–4 hours).
- Detail-oriented, organized, and comfortable with multi-tasking.
- Ability to work independently and proactively communicate blockers.
Responsibilities
- Monitor Amazon listing health, flagging issues like Buy Box loss or content violations, and support listing updates.
- Respond to customer messages on Amazon and via email within 24 hours.
- Maintain product information, imagery, and updates for Shopify and TikTok Shop stores.
- Ensure consistent pricing across Amazon, Shopify, TikTok Shop, and international marketplaces using Google Sheets.
- Create and edit basic imagery for product listings using Canva or Photoshop.
- Perform supplier research on Alibaba and 1688 to build vendor comparison reports.
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