Developer Success Engineer
New
We're looking for a teammate located in the United States.Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2-4 years
- Required Skills
- PHPRESTful APIsDocumentation
Requirements
- 2-4 years of experience as a software engineer.
- Exposure to APIs, integrations, and developer-facing platforms.
- Comfortable working with modern web stacks (PHP/Laravel experience is a plus).
- Ability to write clear, useful technical documentation.
- Familiarity with e-commerce ecosystems.
- Hands-on experience with webhooks, event-driven patterns, or third-party integrations.
- Experience working directly with developers providing technical guidance.
- Curiosity about AI tooling for developer experience.
Responsibilities
- Guide external developers through Loop's APIs and help them plan their integrations before they start building.
- Set up and maintain sandbox environments that give integration partners a reliable space to build and test against Loop's platform.
- Support developers through testing and validation, helping them verify their integrations work as expected before going live with a client.
- Troubleshoot integration issues as they arise, working closely with internal Engineering and Product teams to get external developers unblocked quickly.
- Create and maintain client-facing technical documentation, including API guides, integration walkthroughs, and troubleshooting resources.
- Partner with the Onboarding team to train and launch new Loop Anywhere clients.
- Collect and communicate feedback from external developers to Product and Engineering.
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