Benefits Representative
New
S
S&A GroupInsurance
Louisiana/Mississippi/MichiganFull-Time
Salary$50,000–$65,000 annually (performance-based)
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Job Details
- Required Skills
- Customer serviceAccount Management
Requirements
- High school diploma or GED
- Access to a laptop/computer
- Reliable internet connection
- Dedicated quiet workspace
- Ability to work independently in a remote environment
- Strong communication, interpersonal, and phone skills
- Organized, dependable, and detail-oriented
- Previous experience in telesales, customer service, account management, or client support preferred
Responsibilities
- Communicate with prospective and current clients by phone
- Explain service and benefit options clearly and professionally
- Assist clients with account-related inquiries, updates, and billing concerns
- Recommend suitable solutions based on client needs
- Accurately document client interactions and maintain records
- Follow company procedures, workflows, and communication standards
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