Technical Account Manager - Scibids
New
D
DoubleVerifyDigital Advertising
Philippines-RemoteFull-TimeMiddle
SalaryThis role will also be eligible for bonus/commission (as applicable), equity, and benefits.
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Job Details
- Languages
- English and Filipino/Tagalog
- Required Skills
- Account ManagementCustomer Success
Requirements
- Professional experience in programmatic trading, analytics, or customer success/account management in the programmatic space.
- Experience working on at least DV360 or The Trade Desk.
- Fluent in English and Filipino/Tagalog.
- Detail-oriented with the ability to prioritize projects and tasks simultaneously.
- Strong written and verbal communication skills.
- Experience in a start-up environment is an asset.
- Advanced mathematics background is an asset.
- Experience with Google Ads, Meta, or TikTok is a plus.
- Proximity to Metro Manila for in-person client events.
Responsibilities
- Lead onboarding for new clients.
- Act as the main point of contact for client inquiries and concerns, managing account relationships.
- Conduct training sessions to improve client knowledge and product usage.
- Lead impact review sessions to demonstrate Scibids ROI.
- Collaborate with sales leads to develop existing client business and pursue new opportunities.
- Resolve client issues by coordinating with the wider Scibids team.
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